THE IMPORTANCE OF EXCEPTIONAL CUSTOMER SERVICE…Key components include product knowledge, empathy, responsiveness, and personalization. With customers’ access to a wealth of online product information, retail associates must be equipped to provide expert guidance. Empathy allows representatives to effectively understand and address customer pain points, while responsiveness underscores the need for timely solutions.
The post THE IMPORTANCE OF EXCEPTIONAL CUSTOMER SERVICE appeared first on FranchiseMoneyMaker.com.
